Is Your Team Thriving... Or Just Surviving?
You're pouring heart into creating exceptional, high-touch moments every day. Yet leading a team through emotional labor, shift chaos, client demands, and industry changes is exhausting. Without clear visibility into what's really happening beneath the surface, you're left guessing — and great people quietly slip away while service consistency suffers.
Imagine your team at their absolute best
Team climate (also known as workplace or team atmosphere) is the shared perception among your team members of how it feels to work together every day.
Leaders who intentionally cultivate a positive team climate — grounded in trust, motivation, strong teamwork, adaptability to change, and effective execution — unlock extraordinary performance and lasting success in their organizations.
That's exactly the kind of thriving team climate leaders in high‒touch, people‒first businesses are building every day — and it's what we help make possible.
Who we serve
We partner with passionate owners, managers, and directors in places where human connection, empathy, and consistent excellence define success.
Beauty & Wellness
salons, spas, estheticians, wellness centers
Senior Living
assisted living, memory care, nursing communities
Hotels & Hospitality
front-of-house, guest services, housekeeping teams
Why These Industries?
Because in high-touch environments, success isn't just about procedures or amenities—it's about the emotional quality of every interaction. A thriving team climate means:
Higher engagement and discretionary effort
Greater resilience and agility
Improved retention and reduced turnover
Elevated client/resident satisfaction and business outcomes
How we guide you
Through Team Vital Signs, we make the invisible drivers of your team's performance visible — giving you a clear, targeted path to elevate conditions, strengthen what’s working, and unlock even higher levels of connection, energy, and results in your high-touch business. Powered by Six Seconds' proven Vital Signs Model, the assessment reveals your team's current climate through five key drivers.
Motivation
The source of energy to overcome challenges, pursue a goal, and maintain commitment.
Change
The readiness to innovate and adapt to succeed in a continuously evolving situation.
Teamwork
Collaborating to pursue a goal; it requires a sense of shared purpose and belonging.
Execution
The ability to achieve strategic results by implementing effective tactics.
Trust
A feeling of confidence, faith, and surety that engenders a willingness to risk and faciltates success in all the other drivers!
How we guide you
At The Performance Collaborative (TPC), We use Six Seconds' proven, statistically validated Vital Signs Model — a rapid, 10-minute online assessment tool — to give you clear, actionable visibility into what really powers (or quietly holds back) team performance.
How we guide you
In high-touch industries, your team's climate isn't optional—it's the foundation of everything.
Every day, your people deliver emotional, physical, and relational work that clients, guests, and residents feel instantly. A strong, positive climate turns that into radiant experiences and loyal business. A weak one leads to burnout, turnover, and lost revenue.
Boosts Engagement, Productivity & Service Quality
Validated models like Six Seconds Team Vital Signs predict 50-60% of variation in key outcomes: higher engagement, productivity, satisfaction, and results. Engaged teams deliver consistent excellence—driving rave reviews, repeat business, higher occupancy/rates, and stronger revenue.
Drives Resilience, Innovation & Long-Term Growth
Teams with positive climate adapt faster, share ideas openly, and innovate without resistance. This creates agile, future-proof operations—turning challenges into opportunities and sustaining competitive edge.
Elevates the Human Experience (Your Core Product)
Clients/guests/residents sense the team's energy. Studies link positive climates to better customer/guest/resident focus, higher satisfaction, and profitability in service-driven fields.
Investment
The Performance Collaborative
Working with leaders and people managers to dramatically improve individual and team performance.
Copyright 2026 | The Performance Collaborative
Contact Us
tony@TPCatWork.com
(440) 382-1151